At Cey Mart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information:
When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.

1.2 Non-Personal Information:
We may also collect non-personal information such as your browser type, device information, IP address, and browsing behavior on our website. This data helps us understand how you use our site and improve our services.

1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control the use of cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

2. How We Use Your Information

2.1 To Process Orders:
We use your personal information to process and fulfill your orders, including shipping, billing, and customer support.

2.2 To Improve Our Services:
We analyze your data to enhance our website’s functionality, improve our products and services, and develop new features that better serve your needs.

2.3 To Communicate with You:
We may use your contact information to send you order confirmations, shipping updates, promotional offers, newsletters, and other communications related to your account or purchases. You can opt-out of marketing communications at any time.

2.4 To Ensure Security:
We use your information to prevent fraud, detect security breaches, and comply with legal obligations.

3. Sharing Your Information

3.1 With Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support. These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes specified by us.

3.2 With Legal Authorities:
We may disclose your information if required by law, court order, or governmental regulations, or if we believe such action is necessary to protect the rights, property, or safety of Cey Mart, our customers, or the public.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

4. Data Security

4.1 Protection Measures:
We implement a variety of security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2 No Absolute Security:
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Rights

5.1 Access and Correction:
You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.

5.2 Data Deletion:
You may request the deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Opt-Out:
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.

6. Children’s Privacy

6.1 No Data Collection from Minors:
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

7. Changes to This Privacy Policy

7.1 Policy Updates:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date indicated at the top. Your continued use of our services after any changes signifies your acceptance of the revised policy.

8. Contact Us

8.1 Questions or Concerns:
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@ceymart.com.